Yogafy Support

Yogafy is an iOS yoga fitness guide with personal practice plans, on-device pose analysis and coaching.

Yogafy is a fitness guide, not medical advice. Stop if you feel pain. Pose analysis does not certify that a pose is safe.

Contact support

Email support@trainifylabs.ai. Include your iPhone model, iOS version, Yogafy version and the steps that caused the problem. Explain what you expected and what happened.

Do not send passwords, payment details or private recordings. Remove personal details from screenshots.

Manage or cancel a subscription

1. Open the iPhone Settings app.
2. Tap your name, then Subscriptions.
3. Select Yogafy to review the plan or cancel it.

Use the Apple Account that made the purchase. Check the subscription screen for its renewal or expiry date. Deleting Yogafy or your Yogafy account does not cancel the subscription.

To restore an existing purchase, open Yogafy's upgrade screen and choose Restore Purchases. Use the Apple Account that made the purchase. Contact support if access does not return.

Delete local data or your account

To clear practice data and consent choices on this phone, open Yogafy Settings > Privacy > Delete my data on this phone. This leaves the account available and does not delete server records.

To request account deletion, open Profile > Delete Account or Yogafy Settings > Delete Account and confirm. A successful request removes the account's owned Supabase records and clears local consent and credentials. If the app shows an error, retry or email support.

An active subscription does not block account deletion. The confirmation warns that deletion does not cancel your App Store subscription. To cancel that subscription, open iPhone Settings > Apple Account > Subscriptions, then select Yogafy. Choose Continue in Yogafy to delete the account, or Cancel to keep it. Without an active subscription, confirm with Delete.

Saved recordings remain in Photos. Delete them there, including Recently Deleted. External AI and analytics services may retain data already received. Account deletion does not automatically erase those copies. Read the privacy policy for these limits, or email support with a deletion question.